Welcome to Softpatch. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using Softpatch, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when registering for an account, creating a profile, or using our services:

• Name, email address, and contact information
• Professional information (work experience, education, skills)
• Resume and portfolio documents
• Company information for recruiters
• Payment and billing information

1.2 Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• IP address, browser type, and operating system
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Device identifiers and mobile network information

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide, operate, and maintain our services
• Match candidates with job opportunities
• Process transactions and send transaction notifications
• Improve and personalize user experience
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns and platform performance
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 With Other Users

Job seekers' profiles may be visible to recruiters and hiring companies. Recruiters' company information may be visible to candidates.

3.2 Service Providers

We share information with third-party service providers who assist in operating our platform, processing payments, analyzing data, and providing customer support.

3.3 Legal Requirements

We may disclose information to comply with legal obligations, respond to lawful requests, protect our rights, and ensure the safety of our users.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Review

  Request access to your personal information

• Correction

  Update or correct inaccurate information

• Deletion

  Request deletion of your personal information

• Opt-Out

  Unsubscribe from marketing communications

• Data Portability

  Request a copy of your data in a portable format

To exercise these rights, please contact us at support@softpatch.online.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our platform and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: